Our Commitment

SoftGlow Home & Body is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure our candle, home, and body products are accessible to all online shoppers.

 

Conformance Status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. SoftGlow Home & Body strives to conform substantially with WCAG 2.1 Level AA standards.

 

Accessibility Features on Our Site

To ensure a seamless shopping experience, our website utilizes standard accessibility practices, including:

• Alt text for product images to assist screen reader users.

• High-contrast color combinations for legible text readability.

• Keyboard-navigable checkout menus and form fields.

• Responsive design layouts optimized for mobile and desktop screens.

 

Feedback & Contact Information

We welcome your feedback on the accessibility of the SoftGlow Home & Body website. If you encounter accessibility barriers, have difficulty checking out, or need assistance accessing any content on our site, please let us know:

• Email: julie@Softglowapothecary.com

• Mailing Address: 124 Ridgemont Rd, Hendersonville, NC 28739

We try to respond to feedback and accessibility inquiries within 2 business days.