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Privacy Policy

A legal disclaimer

Information We Collect

When you make a purchase or attempt to make a purchase through SoftGlow Home & Body, we collect certain information from you. This includes your name, billing address, shipping address, payment information, email address, and phone number.

How We Use Your Information

We use the order information that we collect generally to fulfill any orders placed through the site. This includes:

  • Processing your payment information.

  • Arranging for shipping and providing you with invoices and order confirmations.

  • Communicating with you regarding your order.

  • Screening our orders for potential risk or fraud. 

  • Sharing Your Information

  • We only share your personal information with third parties to help us use your personal information, as described above. For example, we use standard e-commerce platforms to power our online store and secure payment processors to handle your credit card transactions safely. We do not sell your personal data to third parties.

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  • Data Retention

  • When you place an order through the site, we will maintain your order information for our records unless and until you ask us to delete this information. 

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  • Contact Us

  • For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at julie@Softglowapothecary.com or by mail at our office: 

  • SoftGlow Home & Body
    124 Ridgemont Rd
    Hendersonville, NC 28739

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